Kiosk Centers' ORDERING PROCESS USING A CREDIT CARD

Last updated; 12/2017

Kiosk Centers' (SSL) on-line ordering process uses the latest technologies to protect your identity and your credit card information.

ORDERING PROCESS FOR USA BASED CREDIT CARDS THAT PARTICIPATE IN THE ADDRESS VERIFICATION SYSTEM:
  • Complete shopping by adding products into our shopping cart.

  • Enter ship to zipcode.

  • Choose shipping method. Allow time for recalculation of shipping costs

  • Click on 'Checkout' if you are finished shopping. Or 'Continue Shopping' if you are not done.

  • New Customers:

    First, Complete Customer Information Using Your Billing Address (Address Where You Receive Your Credit Card Statement). Data must match data on file with your bank for order to process.

    Second,Create an Account with Log-In and Password if You Want Auto Fill for Personal Data for Future Orders, to Save Your Shopping Cart, or to Subscribe to Our Newletter.

  • Enter 'ship to' information if different from 'bill to.'

  • Respond to requests for saving details, receiving special e-mail notices, and how you heard about us.

  • Enter special instructions in comment section.

  • Click on 'Checkout.'

  • On this screen, review information you've entered. Go back to previous screen to correct errors.

  • Enter credit card numbers and expiration date without slashes, dashes or spaces. Enter Card Security Code.

  • Click Check Out Once More.

  • A numbered sales order with list of purchases appears on your screen. Your credit card was accepted for payment. NOTE: An IP number in the lower left part of the page is NOT confirmation that your order processed. The confirmation page is clearly titled "SALES ORDER".

  • Sales Order Number is Generated after Credit Card has Funds Authorized And the Address, Zipcode, and Card Security Code Match Those on File with the Credit Card Company.


ORDERING PROCESS FOR NON USA BASED CREDIT CARDS THAT PARTICIPATE IN THE ADDRESS VERIFICATION SYSTEM:
  • Complete shopping by adding products into our shopping cart.

  • Enter ship to country.

  • Choose shipping method. Note: All Canadian orders, Including Global Express Mail, Must Be Delivered to a Street Address.

  • Click on 'Checkout' if you are finished shopping. Or 'Continue Shopping' if you are not done.

  • New Customers:

    First, Complete Customer Information Using Your Billing Address (Address Where You Receive Your Credit Card Statement). Data must match data on file with your bank for order to process.

    Second,Create an Account with Log-In and Password if You Want Auto Fill for Personal Data for Future Orders, to Save Your Shopping Cart, or to Subscribe to Our Newletter.

  • Enter 'ship to' information if different from 'bill to.' Note: Ship to Address Must be On File with your Credit Card company as an Alternate Ship to Address.

  • Respond to requests for saving details, receiving special e-mail notices, and how you heard about us.

  • Enter special instructions in comment section.

  • Click on 'Checkout.'

  • On this screen, review information you've entered. Go back to previous screen to correct errors.

  • Enter credit card numbers and expiration date without slashes, dashes or spaces. Enter Card Security Code.

  • Click Check Out Once More.

  • A numbered sales order with list of purchases appears on your screen. Your credit card was accepted for payment. NOTE: An IP number in the lower left part of the page is NOT confirmation that your order processed. The confirmation page is clearly titled "SALES ORDER".

  • Sales Order Number is Generated after Credit Card has Funds Authorized And the Address, Zipcode, and Card Security Code Match Those on File with the Credit Card Company.

HOW IS YOUR CREDIT CARD PROCESSED?
  • Authorize.net's secure site encrypts credit or debit card numbers you enter and transmits them to the card issuing bank or credit union for funds' authorizations. The issuing bank transmits this information directly to Authorize.net, our credit card processor. A card authorization means funds are withheld from your credit line to pay for your purchase.

  • Authorize.net compares the billing address and card security code on file with your credit card issuer to your entries on the shopping cart.

  • If the address, zipcode, and card code match, Authorize.net processes the charge for settlement and a sales order with sales order number is generated. After approval of your charge, an e-mail is sent to you. This signals completion of the purchasing process. Your order is then processed and shipped.


WHAT TO DO IF THE CARD IS REJECTED? (CUSTOMERS IN CANADA, EUROPE, ASIA, ETC.)
  • Choice 1. Phone us between 8:30 a.m. and 4:30 p.m. Monday through Friday. Our number is (863) 215-7988 if you are not in the USA. (Tollfree in the USA: 800-627-4970 .) We can take your order by phone. Depending upon the purchase amount, we may require proof of card possession and ownership. We ask you to fax the top of a statement, the front of the credit card, and the back of the credit card to 863-582-9944. We can remove the address match requirement briefly so your card will process.

  • Choice 2. Fax a copy of a completed (typed) order form to 863-582-9944. Include credit card numbers and, if possible, proof of ownership stated above. We can remove the address match requirement for this transaction.

WHAT IF I PRESS CHECKOUT MORE THAN ONCE AFTER I ENTER CREDIT CARD DATA?

While our software attempts to catch this situation and avoids making a double billing, if you feel that a double entry has occurred, please call us and e-mail us. Occasionally, customers do want multiple duplicate orders. Our policy is to cancel duplicate orders before the charges are processed if we cannot reach the customer. Duplicate orders placed on week-ends sometimes are not cancelled before they process. In those cases, the card will be refunded for a cancelled duplicate order.

HOW DO I PAY BY CHECK, MONEY ORDER OR PURCHASE ORDER?
  • If you are outside the USA, contact us with name, complete physical address, phone number, product names, quantities, and preferred method of shipment. You will receive an accurate shipping quotation. We accept only Bank Wire Transfer in US Dollars for larger orders. Otherwise we accept Money Orders in US Dollars.

  • If you are in the USA and an individual, we prefer e-mail or fax requests with your name, complete address, phone number, product names, quantities and shipment preferences. We'll e-mail or fax you a quotation with shipping costs, taxes if applicable,and cost of products so you can send a check or money order.

  • If you are in the USA and a business, medical facility, governmental agency, etc., we prefer that you e-mail or fax your request for an estimate with your name, company name, bill to and ship to addresses, phone and fax numbers, product names, quantities and shipping preferences. We'll send an estimate and phone you to discuss your request. Purchase orders are accepted on a case by case basis. Payment options can include pre-payment by check or bank wire transfer or terms with approved credit.

  • For individuals or businesses using credit or debit cards: Complete the order page. Press check-out button. Insert credit or debit card information. Print this page. Do not click again. Sign the print-out with all information including credit card information. Make sure your telephone number and e-mail address are shown. Fax these pages to us at 863-582-9944. We'll phone you to discuss the estimate. We will manually process the charge, e-mail you a confirmation of the order (without credit card data) and promptly process your order.


  • For individuals or businesses wishing to pay by check or money order: Print the Order Page with all item and address information. Attach payment to the printout. Mail your order and payment to:

    KioskCenters, LLC
    2429 State Road 60 East
    Lake Wales, FL  33898
Our web pages show the current inventory status for each item.
We do our best to keep information current. Among the messages that may display:
  1. Currently In Stock (12/12/2017)
    The item is in stock. In most cases, the item will ship the next business day.

  2. Inventory low call 800-627-4970 for availability (12/12/2017)
    Inventory stock is low. The item may be out of stock by the time your order is processed. Telephone or e-mail us to determine if the quantity you want is available. Or place an order. If we cannot ship within 5 business days, we will contact you.

  3. Back Ordered, call 800-627-4970 for availability (12/12/2017)
    Item is in a back ordered staus. The item will ship within one business day after inventory is received. If the backordered item does not ship within two weeks, we will contact you.
Thank you for shopping at KioskCenters, LLC.


Secure Credit Card Processing is Powered By:
Online Payment Service
If you own a business and your products would be attractive to our customers, send us an e-mail:
sales@KioskCenters.com.


Copyright © 2004 - 2017 Kiosk Centers, LLC All Rights Reserved